Windchill FRACAS

PTC Windchill FRACAS (formerly Relex FRACAS)

Failure Reporting, Analysis, and Corrective Action System (FRACAS) software allows organizations to establish a clear, systematic way to address errors or incidents that occur within a product or system, develop and manage a plan of action to correct them, and ensure that these processes have a positive effect on future performance. By implementing a closed-loop corrective action process, organizations can track, analyze and correct problems found during development, testing and operation, with the goal of improving the reliability and quality of target products. PTC Windchill FRACAS software also allows organizations to identify trends related to failures and help prioritize the top issues to be addressed.

Process efficiency. The strength of Windchill FRACAS resides in its extra features built in to make your processes more efficient. Workflow capabilities allow you to define your specific process flow and control when notifications are sent to appropriate personnel. Supplied and ad hoc queries enable you to quickly see snapshots of your data any way you choose. Alerts (watchdog) provide a proactive data query to identify and notify personnel of defined conditions. Windchill FRACAS allows you to spot trends early, prioritize issues or problems, and ensure individuals or groups are notified of progress.


Built-in Flexibility. Windchill FRACAS includes support for industry standard problem resolution processes such as 8D problem resolution, Six Sigma DMAIC and others. Modify the standard methodology to suit your specific needs, or implement your unique company methodology using wizard-based design tools that require no programming skills. Control the entire look and feel of the user interface, configure workflow, define choice lists, enforce checkpoints for review and approval and much more.

Professional Outputs. Windchill FRACAS is supplied with a range of industry standard reports and graphs. Easy-to-use Report and Graph Wizards provide complete user customization of outputs to fit your specific needs, without the need for IT experts. Once complete, reports and graphs can be printed or saved directly to Microsoft Word or Excel, and Adobe PDF.

Windchill FRACAS

Enterprise Capabilities. For large scale or distributed deployments, the powerful features of Windchill FRACAS are also available in a zero-client, web-based interface with role based permissions, audit capabilities, automated workflow and dashboards. Support for both Microsoft SQL Server and Oracle, with an API for customizable data connectors, enables improved integration with existing business systems.

Technical Highlights

Supported Processes

  • CAPA
  • 8D
  • Six Sigma DMAIC
  • Safety/hazard events
  • Testing issues
  • Failure Review Board
  • User-defined
  • Process Efficiency Features
    • Automated workflow
    • Alerts (watchdog)
    • Audit Trails
    • Role based security
    • Problem Escalation
    • Supplied and ad hoc queries


Supported Calculations

  • Failure Rate
  • MTBF
  • MTTR
  • MTBM
  • Custom MTB calculations
  • Availability
  • Cost
  • User-defined
Dynamic Data Links

  • Windchill Prediction
  • Windchill FMEA
  • Windchill RBD
  • Windchill Weibull

Download the Windchill Fracas Data Sheet